Terms & Conditions


All users of this site agree that access to and use of this site are subject to the following terms and conditions, which supersede all previous versions, including exchange of electronic mails. If you do not agree to these terms and conditions, please do not use this site.


Ciao Bella as manufacturer carries out exclusively wholesale sale to professional resellers, does not sell to individuals.
To place an order, register an account in this e-commerce website. Or e-mail to the address info@ciaobellapaper.com, or fax +39 011 1990-3974.


Minimum order is €200. There is no minimum number of pieces, items can be purchased one pack each.


Prices do not include shipping cost and are subject to change without notice.
All orders must be pre-paid by bank transfer, Paypal or credit card. We accept VISA and MasterCard.


In order to protect our distribution network, our brand image and the quality of our products, Ciao Bella has a MAP Policy, which states that all advertised pricing in Euro for new items is limited to a 10% minus the MSRP for the first six months from which the product is released. Release date is printed on products near EAN code. Please refer to your online Reserved Area for the MSRP (Manufacturer's Suggested Retail Price) in Euro.
It is unilateral policy to allow 24 hours to bring advertising into compliance or, in collaboration with distributors, Ciao Bella reserves the right to suspend supplies to any retailer whose advertising of products fails to display a price equal to or greater than the MAP.


Please see Shipping page to get detailed information about shipping rates, shipping times and holiday closures.


Shortage or factory defective merchandise must be reported to us within 7 days.
Prior written authorization is required to returning any merchandise.


In the event that a Ciao Bella product is mistakenly listed at an incorrect price, Ciao Bella reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Ciao Bella reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Ciao Bella shall issue a credit to your credit card account in the amount of the incorrect price.


All trademarks, service marks and trade names of Ciao Bella used in the site are trademarks or registered trademarks of Ciao Bella Papercrafting.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Italian and other copyright laws, and is the property of Ciao Bella Papercrafting. The collective work includes works that are licensed to Ciao Bella Papercrafting. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Ciao Bella or purchasing Ciao Bella products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Ciao Bella or to purchase Ciao Bella products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Ciao Bella. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Ciao Bella disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Ciao Bella does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Ciao Bella does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.


Ciao Bella shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Ciao Bella has been advised of the possibility of such damages.


Your use of this site shall be governed in all respects by the laws of Italy. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Ciao Bella products) shall be in Turin, Italy. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Ciao Bella products) must be commenced within one (1) year after the claim or cause of action arises. Ciao Bella's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Ciao Bella may assign its rights and duties under this Agreement to any party at any time without notice to you.


In an attempt to provide increased value to our visitors, Ciao Bella may link to sites operated by third parties. However, even if the third party is affiliated with Ciao Bella, Ciao Bella has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Ciao Bella.


These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Ciao Bella without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liabilit and Governin Law, shall survive any termination.

Last update: December 7, 2020.