Terms & Conditions


All users of this site agree that access to and use of this site are subject to the following terms and conditions, which supersede all previous versions, including exchange of electronic mails. If you do not agree to these terms and conditions, please do not use this site.


We require a copy of your re-sale permit and business license to open a wholesale account.
To place an order, please use this e-commerce site. Or e-mail to the address info@ciaobellapaper.com, or fax +39 011 1990-3974.


Minimum order is 100.
All orders must be pre-paid by bank transfer or credit card. We accept VISA and MasterCard.


Shortage or Factory defective merchandise must be reported to us within 7 days.
Prior written authorization is required to returning any merchandise.


Prices are subject to change without notice.
Minimum Advertised Price Policy (MAP). In order to protect our distribution network and the integrity of our products, Ciao Bella has established a MAP Policy which suggest that all advertised pricing for our products should be equal to, higher, or limited to a 10% minus the MAP for the first six months, release date on product themselves. Each retailers is free to set retail prices and promotions for his customers, anyway Ciao Bella will assess to keep supply only retailers working in accordance with the MAP.


In the event that a Ciao Bella product is mistakenly listed at an incorrect price, Ciao Bella reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Ciao Bella reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Ciao Bella shall issue a credit to your credit card account in the amount of the incorrect price.


All trademarks, service marks and trade names of Ciao Bella used in the site are trademarks or registered trademarks of Ciao Bella Papercrafting.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Italian and other copyright laws, and is the property of Ciao Bella Papercrafting. The collective work includes works that are licensed to Ciao Bella Papercrafting. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Ciao Bella or purchasing Ciao Bella products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Ciao Bella or to purchase Ciao Bella products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Ciao Bella. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Ciao Bella disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Ciao Bella does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Ciao Bella does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.


Ciao Bella shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Ciao Bella has been advised of the possibility of such damages.


Your use of this site shall be governed in all respects by the laws of Italy. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Ciao Bella products) shall be in Turin, Italy. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Ciao Bella products) must be commenced within one (1) year after the claim or cause of action arises. Ciao Bella's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Ciao Bella may assign its rights and duties under this Agreement to any party at any time without notice to you.


You agree to indemnify, defend, and hold harmless Ciao Bella, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


In an attempt to provide increased value to our visitors, Ciao Bella may link to sites operated by third parties. However, even if the third party is affiliated with Ciao Bella, Ciao Bella has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Ciao Bella. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Ciao Bella seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Ciao Bella without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Governin Law, shall survive any termination.

Last update: 1st January 2019.